How does the MC2 work with Miva Merchant?

The Merchant Companion 2 (MC2) was developed to give Miva Merchant store-owners and operators the tools necessary to streamline store tasks. Running an eCommerce store has never been easy, as some may believe. Your daily volume may span from 10 to 100 orders. Either way, there is much work to be done. The purpose of this comprehensive solution is to help eliminate human error and provide fast, accurate tools for processing orders, corresponding with customers, and analyzing profits and sales.

The common worry nowadays is that any relatively comprehensive solution must come with a steap learning curve. This is no longer a fact. Back in the days of console-driven applications, or even early GUI applications, that idea wasn't far off. But with well-tested design, usability and power can co-exist.

Another thing to understand about the MC2 is how it came to be. The initial concept, now known as the MC Lite, was developed in-house by a growing eCommerce company who had a difficult time managing operations, and most importantly, providing customers with good customer service. With proper software backgrounds, the MC Lite was designed and created. With the MC Lite's help, the company grew rapidly. With an increasing demand for volume and increasing correspondence and labor needs, a more comprehensive solution was needed. It was then that the MC2 was conceived.

If you're in need of the tools to streamline your e-store, please take a look at the MC2 Tour. Thank you for considering the MC2 in helping to build your enterprise.

The Merchant Companion Lite (MC Lite) is the flagship of the Merchant Companion family. In early 2003, a humble eCommerce business was in need of something... something to help streamline, and decrease human error. With a growing customer base, correspondence and management becomes a serious issue. As does every successful business, this thriving business needed good software. Software to provide an easy-to-use, high performance database-driven order management tool. Once able to manage large quantities of orders with ease and stay in constant contact with pending issues and orders, these folks were able to concentrate less on tedious tasks and more on how to improve business.

Managing an online store isn't as easy as some would think. The .com industry doesn't have the best track record, and only those with the right drive survive. The MC Lite is designed to give such entrepreneurs and their staff the mechanisms needed to provide the same service and efficiency as the big boys. With the MC Lite, small-to-medium sized eCommerce businesses are able focus their efforts on not just survival, but growth, expansion, and prosperity. It helped others, it can help you.

The MC Lite was designed to be extremely easy to use, while providing the necessary functionality that a small online business needs. Being able to receive a customer's call, and immediately pull up all past order information and details is priceless, especially when one is familiar with the alternative, typically thumbing through stacks or paper or scanning spreadsheets. A quick, easy glance telling you the status of your orders is remarkably useful, especially when combined with powerful note and reminder tools.

For more information on the MC Lite, please take the Trial version.

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